Privacy Policy

At ZADION, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or engage with our services. By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information to provide and improve our services:

Personal Information

• Name

• Email address

• Phone number

• Billing and shipping address

Payment Information

• Payment method details (processed securely by third-party payment providers such as Stripe or PayPal). We do not store full credit/debit card information on our servers.

Account Information

• Username and password if you create an account.

Browsing Information

• IP address

• Browser type and version

• Device information

• Website usage data, including pages visited, time spent, and actions taken.

Other Information

• Feedback, responses to surveys, and customer service interactions.

2. How We Use Your Information

We use the collected information for the following purposes:

• To process and deliver your orders.

• To respond to inquiries and provide customer support.

• To send promotional emails, special offers, and updates (you can opt-out at any time).

• To personalize your shopping experience.

• To improve our website, products, and services.

• To comply with legal obligations and protect against fraud.

3. Sharing Your Information

We may share your data with trusted third parties, including:

• Payment Processors: Securely handle payment transactions.

• Shipping Providers: Fulfill and deliver your orders.

• Marketing Platforms: Facilitate email campaigns and advertising (e.g., Mailchimp, Facebook Ads).

• Legal Authorities: Comply with applicable laws or respond to legal processes.

We do not sell or rent your personal information to third parties.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

• Essential Cookies: Necessary for website functionality.

• Performance Cookies: Help us understand how users interact with the site.

• Advertising Cookies: Provide targeted ads based on browsing behavior.

You can manage or disable cookies through your browser settings. Please note that some features of our website may not function properly if cookies are disabled.

5. Data Protection and Security

We implement industry-standard security measures to protect your data, including:

• Encrypted transactions via SSL/TLS.

• Restricted access to personal information.

• Secure servers and firewalls.

While we strive to protect your data, no transmission or storage system is 100% secure.

6. Your Rights

You have the following rights regarding your personal information:

• Access: Request access to your data.

• Correction: Request corrections to inaccurate or incomplete data.

• Deletion: Request deletion of your data, subject to legal obligations.

• Opt-out: Unsubscribe from marketing communications.

• Cookie Management: Adjust your cookie preferences.

To exercise your rights, contact us at support@zadion.com.

7. Children's Privacy

ZADION does not knowingly collect personal information from individuals under the age of 16. If you believe a child under 16 has provided us with their information, please contact us, and we will take appropriate steps to delete it.

8. International Data Transfers

If you are accessing our website from outside the [Your Country], your information may be transferred to and processed in a country with different data protection laws. We ensure appropriate safeguards are in place to protect your information.

9. Policy Updates

This Privacy Policy may be updated from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page regularly. Changes will be effective immediately upon posting.

10. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

ZADION Support Team
Email: support@zadion.com
[Bangalore, karnataka -562123]

Thank you for trusting ZADION with your personal information..